
An ER waiting room is a cesspool of pain, anguish, resignation. Many people populate such a place. Here are few of the standouts:
1) The Martyr - this person will drag themselves back to the waiting room and lay down on an available bench usually with a hospital blanket and look forlorn. Lots of heavy sighing here.
2) The Enforcer - this is usually the indignant relative or friend of a mildly ill person who stalks up to the desk, hands on hips, and states in a loud voice that the person they are with is a) in a lotta pain b) can't sit there much longer c) that they cannot believe they are being treated this way.
3)Nervous Nelly/Ned - They sit in the far corner away from the other patients and visitors looking like a deer in the headlights, glancing around nervously hoping none of the homies in the waiting room pull a gun before they get in to be seen.
4) The Instigator - this person comes in with a chip on their shoulder and when they don't get in right away, they go back and start talking loudly about, "what crap this hospital is", getting others to join in, creating a mob like atmosphere.
5) Disappearing Dan/Diane - these are the people who either come up to the desk (or not) to tell you they are going to a) McDonald's b) the pop machine c) outside d) to have a cigarette e)to use their cellphone. Sometimes they disappear all together.
6) Mom of the year - these are the women who come in trailed by 3-4 kids who of course are out of control. She and the brood go back to the waiting room to eat their big mac and fries that they purchased on the way to the ER. Then the kids run wild through the waiting room while mom sits and watches TV. Then she gets annoyed and yells, "Peter get your mo'f---ing butt over here boy, I told you 'bout that shit!".
7) The unknown patient - these are the people who are still there after everyone else has left. You don't know who they are. Often they are sitting in a chair sleeping. They don't want to be seen. They just wandered in looking for a place to catch a few winks and use the facilities.
8) The skipping record - this is the person, who like a bad CD that keeps skipping, keeps coming up to the window and saying the same thing over and over, "how much longer will it be? Where am I in the line? Why did those people go in before me?" This type of patient can replicate itself at will, and does, throughout the waiting room.
9) The drama king/queen this person loudly vomits (the whole ER will know they are losing their lunch), seems like they are coughing up a lung, moans loudly, often presenting back at the window requesting to lay down in the hall in back of triage where there is more traffic to witness their performance.
10) Emotional exiter - this person presents to the window after usually waiting an excruciatingly long half an hour or less, proclaiming their unhappiness at their plight for all to hear. They accuse you of being a) prejudiced b) a bad hospital c) lazy d) uncaring. They demand the supervisors name, the patient representatives number, anyone with more authority than your lowly self. They state they are, "going to another hospital". Oh please don't....
16 comments:
I used to work at a county hospital in a big town with several other big hospitals. We were always last to go on diversion. There was another big hospital right up the hill from us and they would always crash and burn first because they had no staff. People in the waiting room would come up and yell at us about the wait and say "I'm going to hospital X" which was funny because their waits were always twice as long as ours.
Don't forget about the female who leaves, goes home, and then calls 911 because they believe they will get seen faster when they come in by ambulance.
I BLS them when I find them, so they can go right back to triage.
Right on.
Wow! So do any normal people ever show up in your ER? I've only taken a kid to the ER once and it was a great experience. We never even saw the waiting room.
I dunno, the last time I was in the ER I came by ambulance, got assessed and was only in a treatment room for about half an hour or so.
Then the MICU bed opened up.
"Can I have a pillow and blanket so I can lay on the floor of the waiting room?"
"No."
You'll appreciate this story, I am sure. Pt codes in waiting room, CPR starts and she is loaded onto a stetcher (in front of the entire waiting room) and starts to head back to the main ED area...another pt approaches and says,"Hey! I was here first!" (he was here for a toothache, of course)!!I am still shaking my head at that one!
Perfect. You've captured the usual flora and fauna of the typical American ER waiting room. Sheer GENIUS!
P.S. I've added you to my blogroll! Hope that's ok.
Working in a small ghetto hospital we don't see the Nervous Nelly/Ned (unless you count the staff), we instead have all the homies who are strapped waiting for an opposing homie to open up first.
When you receive two opposing homies with GSW's you walk around in pure fear that the fireworks will commence at any moment.
Perfectly painted picture of the ED waiting room.
girlvet,
welcome to my bloggroll but i have never seen these patients you describe in the past three seconds i was in our ER.
and then there is this really creative dude;
http://www.ngnews.ca/index.cfm?sid=76620&sc=49
What? No police-escorted, combative jerk being lock-stepped in for a BAC blood draw or GSW?
No embarrassing STD or "something stuck in my pooper" patients?
Dont forget the creepy ones on Crystal Meth like this guy
http://www.youtube.com/watch?v=ivMbXKphP4M
Oh what about The Collector:
Meal voucher
Gas voucher
Hotel voucher
Playstation
Slippers
Ice Bag
Blanket
Pillow
And this is just the visitor.
Lovin' it ~ Shari
My particular favorite is the patient that must be pulled out of a car because he can't get out himself, dragged into a wheelchair because he is barely "conscious" and in extreme pain. The doctor exams him, finds nothing wrong and he storms out of the ER via his own power because the doctor won't give him a narcotic. Another miracle happens in the ER!!!!
I see someone already commented on the Convict personality. Waiting with our daughter, we watched someone get escorted back by the Nice Officers and the Convict started screaming like he was going to his own lethal injections. Pretty sure it was something more routine.
Sometimes, we wait in the kids' ER waiting room which is fine & good. If Hannah is truly in bad shape, though, we have our express lane: an alarming ventilator. Standing behind the guy cradling his injured arm while Hannah is d-sating, we've found this to be a useful reprioritization method (only as needed, though).
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