I can't stand it. I am about to lose the little mind that I have left. The hospital is going to drive me completely crazy. Why? The waste disposal system has become a frickin' nightmare. There are seven different ways you can dispose of trash. Seven different containers. You are expected to remember which container everything goes in.
We're talking putting IV bags in zip lock bags and throwing them in black containers. Is your chux fully saturated or partially saturated with blood, it makes a difference where it goes. Putting drugs down sewers. Syringes with needles with part of the drug still there goes into something called the dual sharp container. There are 15 drugs that are hazardous and by penalty of death need to go into the black can.
I think the waste containers are having babies. Every year there seem to be more of them. Pretty soon they are going to take over the hospital.
Me, I think we need a trash coordinator. You set up a room where they sit. You present them with your trash and they put it in the proper receptacle.
I propose this person also be a part time commode locator. Apparently, per those rocket scientists at JCAHO, commodes can no long be kept in the soiled utility room. Why not? Commodes are considered "clean" so they can't be kept in a "dirty" environment. Okay...so now we have to find different places to put them around the department.
This, my friends, is the modern healthcare system. We spend more time locating trash cans and commodes then we do taking care of patients.
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Showing posts with label `. Show all posts
Monday, July 23, 2012
Monday, February 21, 2011
naughty little monkeys

TO ALL STAFF:
You are naughty little monkeys. Complaints are coming in left and right about how you are treating the patients and visitors like shit. Your attitudes stink. Your behavior is abominable and you are rude little jerkwads. What am I going to do with you? This is an order to cease and desist. It is not an option to continue to act like you loathe our patients, even if you do.
Excellent customer service is the hallmark of this institution. When you are busy, all it takes is a smile to reassure that troubled individual screaming at the triage window. That smile tells the patient you are doing your best.
If you have any questions, suggestions, comments, sarcastic remarks, I am available from 6:30-6:45 AM Tuesday February 29. Meanwhile, I'll be in my office.
As always, thank you for all you do for our patients.
THE MANAGEMENT
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