Sunday, February 27, 2011

ER hoppers

Lately there has been an explosion of ER hoppers in our ER. What are ER hoppers? They are those patients who yesterday, two days ago or whatever went to another ER but felt the need to come to our ER this time. They have various reasons for doing such an idiotic thing. The seven deadly sins. Among them:

1) I didn't get any pain meds for my neck injury from an MVA 2 weeks ago at the other hospital and I'm hoping you will be nicer.
2) I had surgery last week at another hospital, now I am having problems, and your hospital is closer.
3) I didn't like the way they treated me at XYZ hospital.
4) The wait was way too long at the other place
5) I want a second opinion.
6) They didn't do anything for me over there.
7) Family is not happy with care of other doctor, hospital, etc.

ER hoppers are sometimes dumb enough to tell us they were at another hospital. Then there are those who don't. They think we won't find out. But BEWARE, these days we can see if you have been to another hospital in our system. We are also connected to other hospitals as part of a network that shares info, with your kind permission of course.

When I ask people why they didn't go back to the hospital that treated them before, did surgery on them, they are often offended, like I shouldn't ask that. It should be okay to come to a hospital that has no records of your surgery, history, etc. Sorry if I think thats stupid.


Nurse K said...

Uh, that's called "Cross-Pollination" :-)


Nurse K @ Crass-Pollination

What's lame is when I pick up agency shifts and see the same person at three different hospitals in a row or something. It's happened. I always make it a point to introduce myself to them at each hospital.

girlvet said...

ah yes....cross pollination...

rnraquel said...

I love it when they come in still wearing their bracelet from the other hospital!

Sally Louw said...

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I would of sent this via email but the email you have written isn't working for some odd reason.

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If you can get back to me as soon as possible with your response, I'd be really thankful.