Saturday, June 02, 2012

the giant red flag

I don't know if this happens in other ERs, but it does in ours. Patients will come in and ask if a specific doctor is there: "Is so and so working today?" "They were just so nice". Hmhmm...okay then.

I had a woman come in who had been there recently and did not get what she wanted. What did she want? I'll give you 3 guesses and the first 2 don't count. She returns because she wanted someone to explain to her why she didn't get it last time. Well, of course nobody was going to come out to the triage desk and have that conversation. She was asked if she wanted to be seen? Yes, but only if she could see a specific doctor...okay that won't be happening either. Turns out that she chose to be seen once again,(I have to admire the optimism here) once again failed in her endeavor.

Moral of the story: If you come into ER and ask for a specific doctor it is a gigantic, humongous, collasal red flag. The end.


Anonymous said...

Had a young guy come in with abd pain a couple of days ago. Seems he didn't know about the State database for controlled prescription tracking. Mmmm... scripts for 270 high dose percocets in the last month alone. His reply when confronted with it? "Does that mean you're not going to give me morphine now?" Gotta love this job!

Charles said...

Great blog! Is Dr. So and So working?...yeah, funny you asked, he was looking for you too! I like the trapdoor idea for triage too...